It’s my belief that all successful product design begins not only with your user in mind, but also your entire team. Specifically, Business, Design, and Development.
To lead the project kickoff, I facilitated several Design Thinking sessions. I made sure we had product managers from the OneNote business team, designers, and several software engineers.
I facilitated several Design Thinking sessions focusing on Discovery and Ideation.
For our Discovery sessions, we began with understanding our audience. I facilitated exercises such as “What If” and “How Might We.” This led to groups of concepts such as Feelings Around Sharing, Motivations to Share, Being In Control, Uncertainty about Privacy, Confirmation of Sharing, and others. The “What If” exercises created enough ideas for us to create our design pillars for sharing notes.
To help us better understand the timeline of sharing (discovery, use, then telling others), I created a simplified version of the Experience Cycle (by John Rheinfrank and Shelly Evenson) and turned it into a brainstorming exercise.
I gathered the three teams together again to do Post-It brainstorming – each Post-It held a single idea, we clustered them together and used sticker voting to organize ideas. I led a prototyping exercise where participants had paper, pens, tape, and scissors and 20 minutes to design their idea.
One of my favorite moments came from one of the software engineers:
“That was the best meeting I’ve had at Microsoft in 10 years!”
It was also the first time these engineers had participated this early in product design!
Discovery & Ideation Workshops